Blackberry Survey: Half Bought Smartphone for Business Use

Blackberry was once one of the most popular smartphone brands available. Recently, the phone has been losing some of its market share, and has been mainly used for business purposes. But now many companies and government agencies that issue phones to their employees have decided to go with other smartphones. What do consumers think about Blackberry?


Blackberry Users

In Ask Your Target Market’s latest survey, just 6% of respondents said they currently own a Blackberry. Another 14% said that they have owned a Blackberry in the past. And 80% have never owned one. Males and respondents under 35 were slightly more likely to have owned Blackberries. Respondents who make over $75,000 per year were 15% more likely to have owned a Blackberry in the past, but just 2% more likely to own one now.

Pros and Cons

55% of current and former Blackberry users said that they liked the phones ease of use. 39% said they like the business features and email compatibility. 36% like the variety of apps and features. 34% said they like the speed of the phone. And just 20% of Blackberry users said they are happy with the price and data rates.

On the other hand, 41% of Blackberry users said they were unhappy with the price and data rates. 40% said they disliked the availability of apps and features. 23% said they didn’t think the phone was fast enough. 16% said they don’t think the phone is easy to use. And 15% were unhappy with the business uses and email compatibility.

Workplace Phones

Of those who have owned Blackberries, 19% said that it was provided to them by their employer. 30% said that they bought their Blackberry, but that they sometimes used it for business or work purposes. And 51% said that they used it strictly as a personal phone.

Only 6% of overall respondents who were not provided with a Blackberry through their employer said that they have been provided with another type of cell phone from their employer. Respondents with a salary of over $75,000 were 7% more likely to be provided with phones, but actually less likely to be provided with Blackberries.

You can view the complete survey results in the widget below and be sure to click “Open Full Report” to take advantage of all the chart and filter options.

Photo Credit: Blackberry trackball from Flickr

What do you want to know? If you need some consumer insights on a particular topic, let us know in the comments below and we’ll consider it for an upcoming survey post.

Results were collected on October 23 via AYTM’s online survey panel.

Anne Pilon brings 3 years experience to AYTM as a blogger and journalist. She has a degree in journalism and marketing communications from Columbia College in Chicago and enjoys writing about business, marketing, social media, and art.