Google Phones Survey: Customers Open to Potential New Options

According to some reports, Google is working on its own wireless network. So customers may soon be able to buy actual Google phones, rather than just phones that run the Android operating system on another carrier’s service. How many consumers are interested in getting their wireless service through Google?

google phone

Google Phones

In Ask Your Target Market’s latest survey, 38% of respondents said they would be interested in someday owning a phone with Google wireless service. 32% said they are uninterested in potentially owning a Google phone. And 30% were neutral about the possibility of owning a Google phone.

Wireless Carriers

Currently, 22% of respondents have wireless service through Verizon. 20% have AT&T service. 15% use T-Mobile. 8% use Sprint. And 27% have another wireless provider. Just 8% don’t have cell service through any carrier.

In general, 71% of customers said they are satisfied with their wireless service. Verizon customers were 2% more likely to be satisfied with their service. T-Mobile customers were just as likely as the general panel to be satisfied. AT&T customers were 5% less likely to be satisfied. And Sprint customers were 10% less likely to be satisfied.

Consumer Opinions

Overall, 65% of respondents said they have a positive opinion of Google as a company. Just 9% said they have a negative opinion of Google. And 26% were neutral.

You can view the complete survey results in the widget below and be sure to click “Open Full Report” to take advantage of all the chart and filter options.

Photo Credit: Google Reader Mobile from Flickr

What do you want to know? If you need some consumer insights on a particular topic, let us know in the comments below and we’ll consider it for an upcoming survey post.

Results were collected on January 25 via AYTM’s online survey panel.

ABOUT THE AUTHOR: Anne Pilon
Anne Pilon brings 3 years experience to AYTM as a blogger and journalist. She has a degree in journalism and marketing communications from Columbia College in Chicago and enjoys writing about business, marketing, social media, and art.