Mobile Search Survey: Users Most Often Search Businesses by Name

As mobile devices become more prevalent, businesses have had to adapt their strategies. Dedicated mobile apps and inclusion on geolocational search apps has been crucial for helping consumers search for local businesses using their mobile devices. How many consumers look for local businesses using mobile devices? And how exactly do they search?

mobile search

Mobile Search

In Ask Your Target Market’s latest survey, just 4% of mobile device owners said that they only ever use their mobile devices to search for local businesses. 21% said they use mobile search more often than regular online search. 26% said they use both methods equally. 33% said that they use regular online search more often than mobile search. And 17% of mobile device owners only ever use regular online search when looking for local businesses.

Search by Business

28% of mobile users said that they often use their mobile devices to search for specific local businesses by name. 39% said they sometimes search for local businesses by name. 19% said they rarely search for local businesses by name. And 15% said they never do.

Consumers can also use their mobile devices to search for particular products and then find businesses where those products are sold or even compare prices while out shopping. 22% of mobile users said they often search for specific products using their mobile devices. 34% sometimes search for products on their mobile devices. 26% rarely search for specific products. And 20% said they never do.

Search by Location

One feature of smartphones and other mobile devices that sets them apart is the ability to search for local businesses using your exact physical location. There are a number of apps available that allow users to find types of restaurants or stores near them when they don’t have a specific business in mind. 24% of mobile users said they often use their mobile devices to find businesses of a particular type that are near them. 37% said they sometimes search by type of business. 22% said they rarely search by type of business. And 18% said they never do.

You can view the complete survey results in the widget below and be sure to click “Open Full Report” to take advantage of all the chart and filter options.

Photo Credit: Urbanspoon on iPhone from Flickr

What do you want to know? If you need some consumer insights on a particular topic, let us know in the comments below and we’ll consider it for an upcoming survey post.

Results were collected on July 18 via AYTM’s online survey panel.

ABOUT THE AUTHOR: Anne Pilon
Anne Pilon brings 3 years experience to AYTM as a blogger and journalist. She has a degree in journalism and marketing communications from Columbia College in Chicago and enjoys writing about business, marketing, social media, and art.