Postal Rates Survey: Most Feel Current Rates Are Fair

The United States Postal Service has proposed rate increases above the standard inflation-based rate hikes. It’s no secret that the USPS has struggled in recent years, and Congress has failed to come up with any alternative solutions thus far. How might increasing postal rates impact everyday consumers?

postal rates

USPS Customers

In Ask Your Target Market’s latest survey, 5% of respondents said that they mail packages or letters with USPS daily. 8% said they mail items a few times per week. 10% mail items about once per week. 21% said they mail items via USPS a few times per month. 18% said they only mail items about once per month. 36% said they rarely mail letters or packages through USPS. And 4% said they never do.

Postal Rates

Just 15% of those who ship letters and packages with USPS said they believe the current rates are very fair. 48% said they believe the USPS’s current rates are somewhat fair. 31% believe they are not very fair. And 6% said they don’t think the current rates are fair at all.

If those rates were to increase above the standard inflation-based increases, as the USPS is suggesting, just 15% of respondents said they would definitely continue to ship packages and letters via USPS. 50% said they would probably still continue to use USPS. 30% said they probably wouldn’t. And just 5% said they definitely wouldn’t.

Raising Rates

Yet it seems the USPS is simply running out of options to make up for its losses. However, just 7% of overall respondents said they think it would definitely be a good business decision for the USPS to increase rates. 26% said it would probably be a good business decision. 44% said it probably wouldn’t be a good business decision. And 23% said they definitely don’t think it would be a good business decision for the USPS to increase shipping rates.

You can view the complete survey results in the widget below and be sure to click “Open Full Report” to take advantage of all the chart and filter options.

Photo Credit: Medium Flat Rate Boxes and Flat Rate Envelopes from Flickr

What do you want to know? If you need some consumer insights on a particular topic, let us know in the comments below and we’ll consider it for an upcoming survey post.

Results were collected on September 30 via AYTM’s online survey panel.

ABOUT THE AUTHOR: Anne Pilon
Anne Pilon brings 3 years experience to AYTM as a blogger and journalist. She has a degree in journalism and marketing communications from Columbia College in Chicago and enjoys writing about business, marketing, social media, and art.