aytm subprocessors policy

aytm utilizes trusted third-party service providers to support the delivery, operation, security, and enhancement of our platform and services. These providers may process customer data, respondent data, research data, support communications, or other information on aytm’s behalf.

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All providers are subject to appropriate security, privacy, legal, and compliance review processes before implementation and are periodically evaluated as part of aytm's governance programs, including ISO 27001, ISO 27701, and ISO 42001.

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This page is intended to provide transparency into the categories of providers that may support aytm's services.

Introduction

Last updated on July 1st, 2026

Infrastructure & Hosting Providers

These providers support the hosting, storage, networking, security, and operation of the AYTM platform.

Entity Name	Subprocessing Activities	Entity Country
Google Cloud Platform	Primary application hosting, storage, databases, analytics, backups, and infrastructure services	United States
Cloudflare	Web application firewall, traffic routing, SSL, performance optimization, and security services	United States
Amazon Web Services (AWS)	Supporting cloud infrastructure and application services	United States
Microsoft Azure	Cloud infrastructure and AI service hosting	United States

Customer Operations & Collaboration Providers

These providers support customer-facing operations, communications, account management, support, collaboration, and business workflows.

Provider	Purpose	Entity Country
Salesforce	Customer relationship management and account administration	United States
Asana	Project management and customer project coordination where client-related information may be managed	United States
Hubspot	Marketing automation and customer communications	United States
Microsoft Teams	Customer collaboration and communications	United States
Pendo	Product analytics and customer experience improvement	United States
Docusign	Electronic signatures and contract management	United States
Microsoft 365	Email, collaboration, document management, and file storage	United States
Zendesk	Customer support and service management	United States
Slack	Internal collaboration, customer support coordination, and operational communications	United States
SPSS	Data processing and analysis on full and assisted service client projects	United States
JMP	Data processing and analysis on full and assisted service client projects	United States
Q	Data processing and analysis on full and assisted service client projects	United States
Zoom	Customer meetings, webinars, recordings, and collaboration	United States
Google Workspace	Email, file storage, document collaboration, and customer communications	United States
Gong	Customer communication intelligence, call recording, and conversation analysis	United States
Displayr	Data visualization and dashboarding on full and assisted service client projects	United States
Sawtooth	Programming and hosting of complex conjoint and MaxDiff surveys in the context of full and assisted service client projects	United States
Pixlr	Image editing for survey stimuli in the context of full and assisted service client projects	United States
Usergems	Customer relationship intelligence and account/contact lifecycle management	United States
Chili Piper	Customer meeting scheduling, routing, and lead qualification workflows	United States

AI Subprocessors

aytm utilizes third-party artificial intelligence and machine learning providers to support platform capabilities and internal business operations.

aytm does not use customer data to train third-party AI foundation models unless explicitly disclosed and authorized. AI providers are reviewed under aytm's AI governance processes and ISO 42001-certified AI management system.

Provider	Purpose	Entity Country
Microsoft Azure OpenAI Service	Survey authoring, automated insights, conversational research, and generative AI functionality	United States
Google Gemini	Generative AI and machine learning services	United States
OpenAI	Generative AI and machine learning services	United States
Google Vision	Image recognition and image analysis services	United States
Amazon Comprehend	Natural language processing and sentiment analysis services	United States
Anthropic	Generative AI and machine learning services	United States
Additional approved AI providers	AI capabilities reviewed and governed under aytm's AI management program	United States

Payments & Financial Operations

These providers support subscription management, payment processing, and financial compliance.

Provider	Purpose	Entity Country
Stripe	Payment processing	United States
Maxio	Subscription billing and management	United States
Avalara	Tax calculation and compliance services	United States

Questions

Questions regarding aytm's third-party providers, data processing practices, privacy program, or AI governance framework may be directed to privacy@aytm.com.